With around 800 high street stores, 19m passengers a year and over 30,000
employees, Thomas Cook is one of the world’s leading leisure travel groups.
In 2007 the Thomas Cook Group Head of Security Steve Nelson determined the
business requirement for a compact digital video recording solution for each
store, easy enough for a store manager to use. After undertaking a thorough
examination of the DVR equipment market Steve approached Challenger 2 Limited, a
national security company based in Bristol, who recommended a short list of
three potential DVR solutions that met the minimum standard required by Thomas
Following a further review process Steve Nelson chose the Honeywell HRDP
Performance Series Digital Video Recorder, which has been used to replace the
company’s existing VHS recording systems in each store.
“As soon as Challenger 2 approached Honeywell with this project, I knew the
HRDP Performance Series Digital Video Recorder (DVR) would fit perfectly,” said
Bob Atkin, UK South Regional Sales Manager at Honeywell Systems Group.
“This was a major project and it was important that we designed a system that
met both the demanding requirements of Thomas Cook and satisfied our
installation and maintenance support criteria,” said David Nugent, UK General
Manager at Challenger 2.
Providing an advanced feature set and with cost-effective pricing, the
Honeywell HRDP Performance Series is an ideal DVR for a wide variety of
surveillance applications for small to medium-sized retail, financial,
warehouse, and educational facilities. The availability of web browser remote
access in addition to remote software means that the HRDP provides new
application possibilities to suit customer requirements. Business owners or
Security Managers can check on their businesses from virtually any location
using a PC with a web browser and internet access. A similar feel and operation
to that of the Honeywell Fusion range makes the HRDP easier for installers and
customers to adopt.
The HRDP Performance Series DVR has been installed in all of the Thomas Cook
stores, with a mix of 4, 8 and 16 channel DVRs, dependent on the size of the
“Our UK & Ireland store network employs over 5,000 of our people
and it is imperative to create the safest possible working environment for them.
The deterrent value of CCTV remains a matter for debate, but providing the
police with good quality images of criminals to aid a conviction is a key
element of my crime reduction strategy and the Performance DVR is intuitive
enough for a non technical person to both operate and secure evidence from,
increasing the likelihood of obtaining a conviction following an incident. We
are delighted with the Honeywell product expertly installed and serviced by
Challenger 2,” commented Steve Nelson at Thomas Cook.
“As soon as Challenger 2 approached Honeywell with this
project, I knew the HRDP Performance Series Digital Video Recorder (DVR) would
UK South Regional Sales Manager at Honeywell Systems Group
Partner of Choice
Challenger 2 are a Global Security Solutions Business with clients
Worldwide. Challenger 2 provides an integrated solution from full dynamic risk
assessment to professional installation and planned preventive maintenance.
Challenger 2 provide cost effective, leading edge technology from remote
monitoring CCTV systems to laptop and palm technology to intelligent alarm
systems that sense owners and authorised users automatically.
Their special project group works with International Business and Government
to provide active and passive systems to the highest standards.
Their aim is to make security integrated and personal to the client and to
help and assist you in ensuring your business and your staff are protected and
secure. Challenger 2 are NSI NACOSS Gold and ISO 9001 Approved.
For more information about the companies involved in this project, see the
Challenger 2 Global Security Solutions
- Honeywell HRDP Performance DVR: 4, 8 & 16 channel
Thomas Cook Flying High with Honeywell Performance Range (pdf)