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FAQs

What does it mean to connect Honeywell VISTA® with Savant systems?

Why did Savant decide to develop a solution to work with Honeywell VISTA?

How does the VISTA connection with Savant Systems benefit Honeywell security dealers and qualified Savant integrators?

What are the benefits for the installing Honeywell security dealer and Savant integrator?

How does a Savant integrator align with a Honeywell security dealer?

How does a Honeywell security dealer align with or become a Savant integrator?

Can I buy this equipment at ADI?

Who is handling technical support for systems that connect Honeywell VISTA and Savant Systems?


What does it mean to connect Honeywell VISTA® with Savant systems?

Savant has developed a profile, or driver, for their Apple®-based home and commercial automation platform to interface with VISTA via the 4232CBM. These products and profiles are rigorously tested in Savant labs for interoperability, and allow for audio, video, telephony, digital display, energy management and media controls to react based on different security system states (Arm/Away, Arm/Stay, Disarm, Intrusion and Fire/Emergency).

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Why did Savant decide to develop a solution to work with Honeywell VISTA?

Honeywell security dealers and Savant integrators have been requesting an officially supported method for connecting VISTA control panels with a Savant solution.

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How does the VISTA connection with Savant Systems benefit Honeywell security dealers and qualified Savant integrators?

VISTA control panels that interface with Savant Systems present Honeywell security dealers and Savant integrators operating in the same region with an opportunity to align their installations and provide enhanced security services, innovative automation and multi-zone audio/video products to their customers. Dealers already installing both product lines will now be able to benefit from the wide range of Honeywell security panels and peripherals in their home automation installations.

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What are the benefits for the installing Honeywell security dealer and Savant integrator?

A single, low-cost module (4232CBM Connected Building Module) and Savant's 4232CBM Profile will provide keypad emulation and basic system status for most residential and commercial Honeywell VISTA panels (VISTA-15P, 20P, 21iP, 128BPT, 128FBPT, 250BPT, 250FBPT, 32FBPT and equivalent models sold by First Alert Professional dealers*). This provides configuration with systems previously not supported through direct control allowing integrators to incorporate security to installations through Honeywell's VISTA control panels.

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How does a Savant integrator align with a Honeywell security dealer?

Savant integrators should call 1-800-852-0086 to be aligned with a Honeywell security dealer.

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How does a Honeywell security dealer align with or become a Savant integrator?

Any Honeywell security dealer interested in aligning with or becoming a Savant integrator should go online to Savant's website, http://www.savantsystems.com, and complete the appropriate Contact Us form. Alternately you may contact Savant directly at 508-683-2500 and request to speak with Inside Sales.

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Can I buy this equipment at ADI?

All Honeywell equipment, including the 4232CBM interface module, is available through ADI. Savant equipment is only available through authorized Savant integrators.

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Who is handling technical support for systems that connect Honeywell VISTA and Savant Systems?

Honeywell is not selling Savant products and Savant is not selling Honeywell products. Our relationship is enabling the business opportunity for Honeywell security dealers and Savant integrators through the module/driver interface.

  • Savant will handle technical support on their systems
    - Savant 24/7 Technical Support: 1-877-SAVANT5 (authorized integrators only)

  • Honeywell will handle technical support of the 4232CBM module
    - Honeywell Technical Support: 1-800-645-7492

*Specific minimum software versions are required; consult the 4232CBM data sheet for more details.

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