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What does it mean to connect Honeywell VISTA® with Lutron's RadioRA 2 system?

Why did Lutron decide to develop a solution to work with Honeywell VISTA?

>How does the VISTA connection with RadioRA 2 benefit Honeywell security dealers and qualified RadioRA 2 installers?

What are the benefits for the installing security dealer and qualified RadioRA 2 installer?>

How does a qualified RadioRA 2 installer align with a Honeywell security dealer?

How does a Honeywell security dealer align with a qualified RadioRA 2 installer?

How does a Honeywell security dealer become a qualified RadioRA 2 installer?

Can I buy this equipment at ADI?

Who is handling technical support for systems that connect Honeywell VISTA® and Lutron RadioRA 2?


What does it mean to connect Honeywell VISTA® with Lutron's RadioRA 2 system?

Lutron has developed the software driver for their RadioRA 2 total home control system to interface with Honeywell VISTA control panels via Honeywell's 4232CBM (Connected Building Module). These products and drivers are rigorously tested in Lutron labs for interoperability, and allow for RadioRA 2 light, shade, fan, temperature and small appliance controls to react based on different security system states (Arm/Away, Arm/Stay, Disarm, Intrusion Alarm and Fire/Emergency).

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Why did Lutron decide to develop a solution to work with Honeywell VISTA?

Honeywell security dealers have been requesting an officially supported method for connecting VISTA control panels with a Lutron solution.

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How does the VISTA connection with RadioRA 2 benefit Honeywell security dealers and qualified RadioRA 2 installers?

VISTA control panels that interface with RadioRA 2 present Honeywell security dealers and qualified RadioRA 2 installers operating in the same region with an opportunity to align their installations and provide their customers with enhanced security services, convenience and energy savings. Dealers already installing both product lines will now be able to benefit from the wide range of Honeywell security panels and peripherals in their home automation installations.

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What are the benefits for the installing security dealer and qualified RadioRA 2 installer?

A single, low-cost module (4232CBM) and RadioRA 2 software driver supports both residential and commercial Honeywell VISTA panels (VISTA-15P, 20P, 21iP, 32FBPT, 128BPT, 128FBPT, 250BPT, 250FBPT and equivalent models sold by First Alert Professional dealers*). RadioRA 2 components program in the RadioRA 2 software with dedicated buttons for programming reactions to Arm/Away, Arm/Stay, Disarm, Intrusion Alarm and Fire/Emergency security commands.

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How does a qualified RadioRA 2 installer align with a Honeywell security dealer?

Qualified RadioRA 2 installers should call 1-800-852-0086 or email kate.gargiulo@honeywell.com to be aligned with a Honeywell security dealer in your area. When calling/emailing, please be sure to identify yourself as a Lutron RadioRA 2 installer.

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How does a Honeywell security dealer align with a qualified RadioRA 2 installer?

Honeywell security dealers should email sales@lutron.com to be aligned with a qualified RadioRA 2 installer. When emailing, please be sure to identify yourself as a Honeywell security dealer.

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How does a Honeywell security dealer become a qualified RadioRA 2 installer?

Any Honeywell security dealer interested in becoming a qualified RadioRA 2 installer should complete RadioRA 2 Level 1 training in-person or online. Contact your local ADI branch or email RA2Training@lutron.com to find out when a training is happening near you, or create an account at www.lutron.com/lcionline to enroll in Learning Plan LP 620 and complete the training online.

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Can I buy this equipment at ADI?

All Honeywell and Lutron equipment, including the 4232CBM interface module, is available at ADI.

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Who is handling technical support for systems that connect Honeywell VISTA® and Lutron RadioRA 2?

Honeywell is not selling Lutron products and Lutron is not selling Honeywell products. As noted above, the equipment is available at all ADI branches. Our relationship is enabling the business opportunity for Honeywell security dealers and RadioRa 2 installers through the module/driver interface.

  • Lutron will handle technical support for the RadioRA 2 software driver
    – Lutron 24/7 Technical Support: 1-800-523-9466

  • Honeywell will handle technical support for the 4232CBM module
    – Honeywell Technical Support: 1-800-645-7492

*Specific minimum software versions are required; consult the 4232CBM data sheet for more details.

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