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FAQs

What does it mean to connect Honeywell VISTA with Key Digital?

Why did Key Digital decide to develop a solution to work with Honeywell VISTA?

How does the VISTA connection with Key Digital's Compass Control benefit Honeywell Security dealers and Key Digital dealers?

What are the benefits for installing Honeywell Security with Key Digital's driver?

How does a Key Digital dealer align with a Honeywell Security dealer?

How does a Honeywell Security dealer align with or become a Key Digital dealer?

Can I buy this equipment at ADI?

Who is handling technical support for systems that connect Honeywell VISTA and Key Digital?


What does it mean to connect Honeywell VISTA with Key Digital?

Key Digital has developed a pre-configured profile, or driver, for their Compass Control® system to interface with VISTA® via the 4232CBM connected building module. These products and profiles are rigorously tested in Key Digital and accepted by Honeywell for interoperability. They allow for audio, video, home control and energy management to react based on different security system states (Arm/Away, Arm/Stay, Disarm, Intrusion and Fire/Emergency). Key Digital's driver advanced features include event logging, multi partitioning arming, zone and panel information, etc.

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Why did Key Digital decide to develop a solution to work with Honeywell VISTA?

Honeywell Security and Key Digital dealers have been requesting an officially supported method for connecting VISTA control panels with a Key Digital Compass Control system.

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How does the VISTA connection with Key Digital's Compass Control benefit Honeywell Security dealers and Key Digital dealers?

VISTA control panels that interface with Key Digital's Compass Control present Honeywell Security dealers and Key Digital dealers operating in the same region an opportunity to incorporate their installations together to provide enhanced security services, innovative climate and lighting automation and audio/video control products to their customers. Key Digital's pre-configured driver is a solution that would help dealers to minimize programming time. Dealers already installing both product lines will now be able to benefit from the wide range of Honeywell Security panels and peripherals as well as Key Digital video and audio connectivity, switching and control products in their home automation installations.

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What are the benefits for installing Honeywell Security with Key Digital's driver?

A single, low cost module (4232CBM) and Key Digital's pre-configured driver will provide audio, video, climate, lighting, home control, keypad emulation, security and energy management and basic system status for most residential and commercial Honeywell VISTA panels (VISTA-15P, 20P, 21iP, 128BPT, 128FBPT, 250BPT, 250FBPT, 32FBPT and equivalent models sold by First Alert Professional dealers). This provides configuration with systems previously not supported through direct control, allowing dealers to incorporate security to installations using their current VISTA panels.

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How does a Key Digital dealer align with a Honeywell Security dealer?

Key Digital dealers should call 1-800-852-0086 to be aligned with a Honeywell Security dealer.

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How does a Honeywell Security dealer align with or become a Key Digital dealer?

Any Honeywell Security dealer interested in aligning with or becoming a Key Digital dealer should call ADI or Key Digital directly for more information.
ADI in the U.S.: 1-800-233-6261.
ADI in Canada: 1-877-234-7378.
Key Digital in the US: 1-855-KEYDIGITAL (1-855-539-3444).

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Can I buy this equipment at ADI?

All Honeywell equipment, including the 4232CBM, is available through ADI. Key Digital's video and audio connectivity, switching and Compass Control equipment is available through ADI with a minimum of Compass C1 Certification and may be purchased directly from ADI. Please visit your local ADI branch.

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Who is handling technical support for systems that connect Honeywell VISTA and Key Digital?

Honeywell Security is not selling Key Digital products and Key Digital is not selling Honeywell Security products. Our relationship is enabling the business opportunity for Honeywell Security dealers and Key Digital dealers through the module/driver interface. Key Digital will provide technical and sales trainings at ADI locations.

  • Key Digital will handle technical and sales support on their systems
    - Key Digital Technical Support (9am-5pm, EST): tech@keydigital.com
    or 1-914-667-9700 ext. 3
  • Honeywell will handle technical support of the 4232CBM.
    - Honeywell Technical Support: 1-800-645-7492

*Specific minimum software versions are required; consult 4232CBM datasheet for more details.

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