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FAQs

What does it mean to be a Control4 Certified Partner?

Why did Honeywell decide to become certified partners with Control4?>

How does being certified partners benefit Honeywell Security Dealers and Control4 dealers?

What are the benefits for the installing security dealer and Control4 dealer?

How does a Control4 dealer align with a Honeywell security dealer?

How does a Honeywell security dealer become a Control4 dealer?

Can I buy this equipment at ADI?

Who is handling technical support for the Honeywell, Control4 certified products?


What does it mean to be a Control4 Certified Partner?

Control4 Certified Partner products integrate easily with the Control4 platform through highly functional two-way drivers. These products and drivers are rigorously tested in Control4 labs for interoperability with the Control4 ecosystem. Certified drivers are made available for download directly from Control4 and full technical support is available.

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Why did Honeywell decide to become certified partners with Control4?

Honeywell security dealers have been requesting an officially supported method for integrating VISTA control panels with the Control4 ecosystem.

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How does being certified partners benefit Honeywell Security Dealers and Control4 dealers?

Becoming a certified partner provides Honeywell security dealers with an opportunity to align themselves with Control4 dealers operating in the same region to provide security services. Additionally, Honeywell dealers who are already Control4 dealers will now be able to benefit from the large range of Honeywell security panels and peripherals in their high end home automation installations. Control4 dealers now have an opportunity to use Honeywell security products with Control4 or align with a Honeywell security dealer to offer their customers a Honeywell security solution!

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What are the benefits for the installing security dealer and Control4 dealer?

A single, low cost module (4232CBM Connected Building Module) and Control4
driver supports both residential and commercial Honeywell VISTA panels (VISTA-15P, 20P, 21iP, 128BPT, 128BPTSIA)*. The installation and Control4 configuration process is identical, for any type of VISTA panel used. The 4232CBM is also the only solution that allows the Control4 driver to import zone alpha descriptors from the panel, eliminating multiple entry of the same data and simplifying installation.

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How does a Control4 dealer align with a Honeywell security dealer?

Control4 dealers should call 1-800-852-0086 to be aligned with a Honeywell security dealer.

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How does a Honeywell security dealer become a Control4 dealer?

Any Honeywell security dealer interested in becoming a Control4 dealer can email honeywell@control4.com for more information.

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Can I buy this equipment at ADI?

All Honeywell equipment, including the 4232CBM interface module, is available through ADI. Control4 equipment is sold directly.

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Who is handling technical support for the Honeywell, Control4 certified products?

Honeywell is not selling Control4 products and Control4 is not selling Honeywell products. Our relationship is enabling the business opportunity for Honeywell security dealers and Control4 dealers through the module/driver interface.

  • Control4 will handle technical support of the Control4 driver.
    Control4 Technical Support: 1-888-400-4072

  • Honeywell will handle technical support of the 4232CBM module. Honeywell Technical
    Support: 1-800-645-7492

*Specific minimum software versions are required; consult 4232CBM datasheet for more details.

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