Microsoft Internet Explorer Users
(AOL, MSN, Compuserve, etc.):
If you are using Microsoft Windows 95/98/NT with any version of Microsoft's Internet Explorer, make sure you
install the "Client for Microsoft Networks" in the Network portion of the Control
Panel or you will be denied access to our protected web site!
- Here's How: Go to Start, Settings, Control Panel, Network, Add,
Client, Microsoft, Client for Microsoft Networks.
Adding the Client for Microsoft Networks:
1. Right click on "My Network Places" icon on desktop
(or get it in control panel)
2. Choose "properties"
3. Here you will see a list of connections. If there is an
existing connection, skip to step 7 below.
4. Choose "make new connection"
5. Follow the wizard prompts to make the appropriate connection
type (i.e., dial-up or LAN).
6. Now you should see the new connection you created in the My
Network Places window.
7. Right-click on the new connection and choose
8. go to "network" tab and verify that the
"Client for Microsoft Networks" is installed.
9. If Client for MS networks is not listed, click on
"install" button, then choose "client", then "microsoft",
then "client for microsoft networks".
It has been found that AOL version 3.0 for Windows 95 has
an anomaly that may prevent you from accessing our protected web site. This
problem does not occur with AOL version 4.0 for Windows 95/98 when you are also running
Microsoft Internet Explorer 4.0. Please follow the steps below in ensure you have
no problems accessing our web site with AOL version 4.0.
Step 1: Make sure the version of Internet Explorer you
are running it version 4.0 or later. If you are running a previous version, you can
download the latest version from Microsoft at www.microsoft.com
(you can check the version you are running by choosing "Help", then "About
Internet Explorer" from the menu bar).
Step 2: Set your Internet preferences as indicated
Start AOL and click on the "My AOL" icon.
Click on the "WWW" icon.
Go to the "Advanced" tab.
Click on the "Settings" button.
Click on the "Empty Folder" button and empty the contents of
your cache. Also check the option named "Every time you start Internet Explorer"
on the top of that tab where is states "Check for newer version of stored
Step 3: You must also install "Client for
Microsoft Networks" as described above.
If the above fail to correct the situation,
your Password may be incorrect. Please contact Technical Support to verify your
via telephone or email at email@example.com.